Shipping Policy

🎉 FREE STANDARD SHIPPING – LIMITED TIME OFFER

Enjoy FREE Standard Shipping on orders over $100 CAD.

Offer Details:

  • Valid on orders shipped within Canada

  • Excludes Northwest Territories, Nunavut, and Yukon

  • Free Shipping applies to merchandise subtotal only

  • Shipping fees, taxes, and discounts do not count toward the subtotal

  • Clearance-only orders are not eligible

  • Only one promotional code may be used per order

  • Cannot be combined with other offers unless stated

đźšš SHIPPING OPTIONS & FEES

Shipping Method Delivery Time Order Subtotal Shipping Cost
Standard Shipping 3–7 business days $0.01 – $100 $9.95
Standard Shipping 3–7 business days Over $100 FREE*
NT / NU / YT Orders Up to 7 business days Any $24.95

*Free shipping exclusions apply (see above).

📦 PRODUCT AVAILABILITY & PRE-ORDERS

  • All items must be in stock to ship immediately

  • Pre-order items will ship on or around their expected ship date

  • If your order includes both in-stock and pre-order items:

    • In-stock items ship first

    • Pre-order items ship separately once available

đź“… HOLIDAY SHIPPING

Sheroyal does not ship on statutory holidays, including but not limited to:

  • New Year’s Day

  • Family Day

  • Good Friday

  • Victoria Day

  • St. Jean Baptiste Day

  • Canada Day

  • Labour Day

  • Thanksgiving

  • Christmas Day

  • Boxing Day

Orders placed on holidays will be processed the next business day.

đź“Ť SHIPPING TO NT, NU & YT

  • Flat rate: $24.95 per order

  • Estimated delivery: up to 7 business days

  • Free Shipping promotions do not apply

📧 SHIPPING CONFIRMATION & TRACKING

Once your order ships, you will receive a shipping confirmation email that includes:

  • Tracking number

  • Carrier information

If your order ships in multiple packages, you will receive separate tracking emails for each shipment.

🔍 HOW TO TRACK YOUR ORDER

You can track your order in any of the following ways:

  1. Click Order Tracking in the website footer

    • Enter order number, billing last name, and postal code

  2. Log in to My Account and visit My Orders

  3. Use the tracking link in your shipping confirmation email

📦 MULTIPLE SHIPMENTS

If your order contains multiple items, they may ship separately depending on availability and warehouse location. This helps ensure faster delivery.

đźš› DELIVERY INFORMATION

  • Orders are processed and delivered Monday to Friday

  • No deliveries on weekends or holidays

  • Orders may experience a delay if the shipping address differs from the billing address for security verification

  • Most orders ship within 1–2 business days, unless otherwise noted